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Tel: (217) 258-8278 | E-mail: artsychicboutique@gmail.com

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CANCELLATIONS & REFUNDS

  • If you cancel within 24 hours of registering, a full refund will be issued in the same form as the payment

  • For most events, if you cancel more than 48 hours prior to the event, a Store Credit will be added to your account to be used for a future event in the same category (Ex. Canvas for Canvas, Pottery for Pottery, Ceramic for Ceramic. Home School classes, After School Club & Summer Camp credits can be used for any of the three in this group.)

  • For Board & Brush, Door Hanger and other WOODCRAFT events store credit is not available after 24 hours from registration. You can pick up your project any time during the week following the missed event and complete at home or arrange a time to come back and complete the project in studio. Studio cannot store wood projects left at the studio for longer than a week without contact to arrange a time to pick up or complete your project.

  • For CUSTOM ORDER CERAMICS, store credit is not available.

  • Cancelling within 48 hours of the event or NO SHOWS will receive no refund or store credit.

  • Inclement Weather: In the case of a cancellation or postponement due to inclement weather, we will post cancellation updates via Facebook, our webpage (www.artsychicstudio.com), and we will attempt to notify customers via e-mail and/or phone. Refunds will be issued in the form of Store Credit.

Private Event Cancellations:

  • Must provide written notice no later than 2 weeks prior to your event. After this date, the host will be held responsible for paying any difference to ensure the minimum is met.​

  • Please contact us at least 7 days in advance if rescheduling is needed. 

  • Cancellations due to inclement weather will result in full refund of all monies, in the form of Store Credit on individual accounts.

TERMS & CONDITIONS

1. View our Calendar of Events to help choose a potential time slot
 

2. Use our Event Request Form to submit your request
We will reply as soon as we can with a confirmation or denial of the request.

If it is approved: We will mark your event as "Pending" and you may move to step 3

If it is denied: We will let you know what other time slots are available
 

3. If your time slot is approved, you will need to pay the $50 deposit to hold the date for your event, and pays for any extra room rental charges (if event is held at a location other than Artsy Chic Studio). 

Your time slot may be forfeit if deposit is not made within 72 hours of approval and others are requesting the same slot.

 

4. If your event is at Artsy Chic Studio, 1520 Broadway Avenue: Your deposit may be used toward the cost of the event:

  • A minimum of 10 guests register and pay in full no later than 1 week out from the event.

  • If you have less than 10 guests, we just need the equivalent dollar amount for the absent registrations. This can be offset by the deposit.

  • Any remainder may be credited to the host's account.

  • Host need not register.

5. If we have not received payment for the equivalent of at least 10 people by 1 week prior to the event, you can:

  • Forfeit the deposit and pay the remainder

  • Forfeit the deposit and divide the difference among your guests
     

If your event is within Mattoon City Limits, but not at our Studio:

  • The deposit is forfeit, as it will be used to cover our set up and tear down labor expenses

  • At a minimum, we must receive payment for 10 guests by 1 week prior to the event.

  • The host must also register and pay for the event, in addition to paying the deposit. This counts as 1 of the 10 minimum.
     

If we have not received payment for at least 10 people (i.e. $350 for a $35 canvas) by 1 week prior to the event, your options are:

  • Host may pay the difference

  • Guests may split the difference
     

If your event is outside of Mattoon City Limits:

  • The deposit is forfeit, as it will be used to cover our set up and tear down labor expenses

  • The host must also register and pay for the event, in addition to paying the deposit.

  • A minimum of 10 guests must be paid in full by 1 week prior to the event.

 

Additional mileage and travel fees may apply. Please contact Jason Browning, Business Manager, for a Mileage Quote.

DISCLAIMER

Artsy Chic Studio reserves the right to use any photograph/video taken at any event without the expressed written permission of those included within the photograph/video.

By participating in an Artsy Chic Studio event, you are agreeing to release, defend, hold harmless and indemnify Artsy Chic Studio from any and all claims involving the use of your picture or likeness.

Thank you for your understanding and cooperation!