Frequently Asked Questions

General

What are the studio's hours?


If you ever need to meet with us in person, please contact us through Facebook, e-mail (artsychicboutique@gmail.com), or phone (217-258-8278) and set up an appointment!




How long does it take to get a response to messages?


Facebook is the quickest way to hear from us! We try to respond to everyone as quickly as possible. Some days are busier than others but we will do our best to get back to you ASAP!




Do you have gift certificates?


Yes we do! Visit our online store or come see us at the studio to purchase




What types of payment do you accept?


We accept cash, checks, and major credit cards. If you are paying with cash or check, we cannot guarantee a reserved spot at a public event until we have received payment. There is a $25 fee for returned checks





Art Club

Art Club Session Information


Listed below are the subjects we cover during Art Club sessions. It is recommended that students who attend a pottery session also attend the following glazing session. Sessions will take place from 3:30-5PM on designated weekdays during the school year. Students must have their own transportation to and from the studio. If interested, please contact us for Art Club dates. Art Club sessions can be purchased individually, as semester packages, or as a year-long package.

  • Drawing
  • Painting with Watercolors
  • Painting with Acrylics
  • Board & Brush
  • String Art
  • Handbuilding with Clay
  • Wheel-Thrown Pottery
  • Glazing (in conjunction with a prior pottery class)
___________________________________________________________________________ Cost includes all materials and supplies.





Private Events

How do I set up a private event?


The first step is to submit a Private Event Request Form, which can be found under the "Contact" tab on our website. Once we've approved your event's date and time, we require a deposit for the party minimum to reserve the time slot. This deposit can be paid online under Studio Events. Payment in full is required no later than 1 week prior to the event. *COVID 19 PANDEMIC: During the COVID 19 PANDEMIC we are currently restricted to hosting parties of 6-8 guests! ALl guests will be required to wear masks when they enter and during the teaching portion of the party when our instructor is in front of you. Guests from different households will be asked to keep 6 ft of distance between them. During this time our party pricing has also changed! For more information visit our private party page or message us on Facebook or through email!




Pricing for Children's Parties


$200 - 8x10 canvas OR 10x10 canvas ($20 per additional child*) $200 - Paint your own pottery (Additional fees may be needed for higher priced items) $250 - One slime ($25 per additional child*) and slime bar (for fun things to mix in!) $250 - 11x14 canvas OR 12x12 canvas ($20 per additional child*) $300 - Two slimes ($30 per additional child*) and slime bar (for fun things to mix in!) $250 - Glow-in-the-Dark 10x10 Canvas Paint Party ($25 per additional child*) $300 - 12x16 canvas OR youth-sized door hangers ($30 per additional child*) $350- 16x20 canvas ($35 per additional child*) ______________________________________________________________________________ $50 deposit required to reserve date for the party. *Prices listed are for the first 10 children and include all materials and supplies Smaller canvases are good for 2-hour events (including time for presents and cake) Larger canvases are good for 2.5-3 hour events (including time for presents and cake)




What kinds of projects can we do for Private Parties?


Canvas Events, Door Hanger Events, String Art Events, Wreath-Making, Board & Brush Events and Ceramics Events are our most popular options! ______________________________________________________________________________ Deposit required to reserve date for the party. Parties typically run between 1.5 and 3 hours. Cost includes all materials and supplies.




What should I bring for the birthday party I'm hosting?


As the birthday party host, you will be responsible for bringing all birthday-related items such as cake, beverages, candles, lighter, plates, napkins, forks, cups, etc. You are welcome to bring decorations, but we ask that all hanging decorations are able to be held with tape, which we will provide. We will provide a table (and basic tablecloth) to use for cake and presents but if you would like a special tablecloth, you will need to provide that as well. We try to have candles and lighters on hand as these are frequently forgotten but do run out from time to time.




Are private lessons available?


Yes. Please contact us for more information.




What are your cancellation and refund policies?


  • Must provide written notice no later than 2 weeks prior to your event. After this date, the host will be held responsible for paying any difference to ensure the minimum is met.
  • Please contact us at least 7 days in advance if rescheduling is needed.
  • Cancellations due to inclement weather will result in full refund of all monies in the form of store credit on individual accounts.




Can I bring wine/beer/etc?


The event host may permit BYOA, but he/she is the responsible party. While guests under 21 are welcome, no one under the age of 21 is permitted to drink alcoholic beverages while on Artsy Chic Studio's premises.




Why is there a 10-person minimum*?


The 10-person minimum requirement for our private events is in place to ensure that each event covers the cost of materials and instruction so we can keep offering them! Parties with less than 6 guests attending, canvases may be upgraded to a larger canvas size at the discretion of the artist and depending on stock availability. *COVID 19 PANDEMIC: During the COVID 19 PANDEMIC we are currently restricted to hosting parties of 6-8 guests! ALl guests will be required to wear masks when they enter and during the teaching portion of the party when our instructor is in front of you. Guests from different households will be asked to keep 6 ft of distance between them. During this time our party pricing has also changed! For more information visit our private party page or message us on Facebook or through email!





Classes & Workshops

Can I bring food and beverages to events?


Yes! Painting can be thirsty work! We encourage guests to bring their own snacks and beverages. Please refrain from bringing alcoholic beverages unless the event page specifies that it's okay.




Public Events


Public Events are listed on our website under STUDIO EVENTS and on our Facebook page as well! We offer a variety of events including POTTERY WHEEL, PAINT & SIP, CANVAS PAINTING, PALETTE KNIFE PAINTING, CERAMICS, DOOR HANGERS, BOARD & BRUSH, GLOW EVENTS and more! ______________________________________________________________________________ Parties typically run between 2 and 5 hours. Cost includes all materials and supplies.




Can I reserve a seat and pay at the event?


Generally, we prefer to have guests register and pay ahead of time. For door hanger crafting events, it is necessary to register and pay ahead of time to ensure that we have time to cut the door hanger shapes prior to the event. If there is no preparation required ahead of time (canvas painting, pottery, etc.) and you are not able to pay until the day of the event, we can waitlist you and you may be able to attend if there are open seats or cancellations.




What are your cancellation and refund policies?


  • If you cancel within 24 hours of registering, a full refund will be issued in the same form as the payment
  • If you cancel later than 24 hours of registering but more than 48 hours prior to the event, a full refund will be issued as Store Credit to your account for Canvas parties, wood parties are not eligible for refund but your project will be made available for PICK UP on request.
  • Inclement Weather: In the case of a cancellation or postponement due to inclement weather, we will post cancellation updates via Facebook and we will make a reasonable attempt to notify customers via e-mail and/or phone. Refunds will be issued in the form of Store Credit.




The event I wanted to attend is sold out - what do I do?


Unfortunately, our studio can only hold so many people so we have to put a limit on available seats. However, even if an event is sold out, there are still a couple options. If an event is very popular, we'll often open a 2nd date for the event in order to accommodate everyone who wants to attend. Like and follow us on Facebook to see announcements and stay updated on new events. You can also ask to be put on a waiting list. If any spots open up, we will alert people in the order they were added to the list.




Homeschool Information


All classes will be at our studio location: Artsy Chic Studio 1520 Broadway Ave. Mattoon, Illinois Purchasing the Semester or Full School Year package is the easiest and most cost-effective way to enroll your student(s) in Art classes with Artsy Chic Studio. Classes are for ages 5-17!





Pottery

Do you teach Pottery Wheel?


Yes! We have 4 Pottery Wheels at the studio and do classes monthly for individuals and couples that wish to learn the pottery wheel! We also offer private lessons for those wishing to take a more in depth journey into pottery and experienced Potters can rent wheel time during Open Paint times.




Do you have a Kiln?


Yes! We have a kiln which we use for our Pottery Wheel projects and our Paint Your Own Pottery classes and events that use GLAZE for a food safe, shiney finish!




Do you have Ready to Paint Ceramics?


Yes! We have a stock of ready to paint ceramics including figurines, seasonal decor, dishes, frames and decorations! They are available during our Open Paint sessions or for private parties! We also special order seasonal stock for Ceramic parties, especially during the holiday season. If you have a specific ceramic in mind we can special order it for a party or event with at least 1 month's notice. (Subject to availability, some items only available in sets)





Fundraisers

How do I set up a fundraiser?


The process for setting up a fundraiser is very similar to setting up a normal private event.

The first step is to submit a Private Event Request Form, which can be found under the "Contact" tab on our website. Make sure you let us know that you'd like to fundraise at your event.
Once we've approved your event's date and time, we require a $50 deposit to reserve the time slot. This deposit can be paid online or by appointment at the studio. Remember, the $50 deposit acts as the host's registration for the event, with a little bit leftover that can go towards another attendee's registration. A registration page will be created for your fundraising event so you can share the link with everyone you know! The remaining cost of the event can be paid by having each guest individually register online OR making one payment covering all guests. Payment in full is required no later than 1 week prior to the event.




Can I bring beer/wine/etc?


The event host may permit BYOA, but he/she is the responsible party. While guests under 21 are welcome, no one under the age of 21 is permitted to drink alcoholic beverages while on Artsy Chic Studio's premises.





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Tel: (217) 258-8278 | E-mail: artsychicboutique@gmail.com

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